Accessibility statement

As a private company we are not legally required to publish this statement, but we follow the good practice expected of public-sector websites.

Our aim

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA.

What we have done

• Colour contrast: text and background colours meet AA contrast, and we do not rely on colour alone to show meaning.
• Keyboard: every link and control can be reached with a keyboard, focus is clearly visible, and there is a "skip to content" link.
• Structure: pages use proper headings, lists and landmarks so screen readers can navigate them.
• Images: decorative graphics are hidden from screen readers.
• Zoom and reflow: pages work at up to 400% zoom and on small screens without sideways scrolling.
• Plain language: short sentences, with terms like "temporary accommodation" explained.
• Light and dark: the site follows your device's light or dark setting.
• No time limits, auto-playing media or flashing content.

Known limitations

PDF versions of our agreements may not yet be fully accessible. Ask us and we will send an accessible version.

Information in another format

If you need anything on this site, or any document we send you, in a different format, ask us. We can provide large print, easy read, a read-aloud or audio version or someone to talk you through it by phone, and a translation into another language.

Contact enquiries@levantpropertyhub.co.uk or call 07956 365266. We reply within 3 working days. If you live in one of our homes, your council caseworker can also contact us for you.

Reporting a problem

If something on the site is hard to use, email enquiries@levantpropertyhub.co.uk with the page and a short description.

We review this statement at least once a year.